No returns will be accepted past the 7 day period of receiving the merchandise.

General merchandise items may be returned in their original packaging within 7 days of receipt.

Casa Nova will not refund any shipping charges. If item(s) received were not what you ordered, please contact our customer service department @ service@shopcasanova.com.

We carefull inspect and package your merchandise prior to shipment. If the item(s) received were damaged upon delivery, please contact the delivery company, as we insure your shipment.

We appreciate your business and if you have any concerns, please feel free to contact us directly at 813.837.8282.